Our Privacy Policy
We realize that sharing personal information or making purchases at CompleteHarmonyMassage.com, or any other web site, requires trust on your part. We value your trust, and pledge to you, our client, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address, credit card or other financial information, in addition to any other personal information that can be linked to you personally.
We believe that you have a right to know, before browsing CompleteHarmonyMassage.com or at any other time, exactly what information we might collect from you, why we collect it and how we use it.CompleteHarmonyMassage.com may provide links to certain third party web sites. Except as specified herein, this Privacy Policy applies only to activities conducted and personal information collected on this CompleteHarmonyMassage.com web site. Other web sites may have their own policies regarding privacy and security.
What Personal Information We Collect
As set forth in more detail below, Complete Harmony Therapeutic Massage and CompleteHarmonyMassage.com ("CompleteHarmonyMassage.com" or "We") collects personal information that you provide when using the CompleteHarmonyMassage.com web site ("Site"). This information includes your first and last name, email address and a password when you create your CompleteHarmonyMassage.com account. You can browse this Site without creating an account, but you may need to create an account when you purchase something and in order to take advantage of certain CompleteHarmonyMassage.com features and services. We may ask you to confirm your personal information when you contact our Customer Service department. This will allow us to protect your confidentiality by verifying your identity. CompleteHarmonyMassage.com does not intentionally collect personal information about children under the age of 13. If you are under the age of 18 but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by the CompleteHarmonyMassage.com Terms of Use. Children under the age of 13 may not use this Site and parents or legal guardians may not agree to the CompleteHarmonyMassage.com Terms of Use on their behalf. If you do not agree to (or cannot comply with) any of the CompleteHarmonyMassage.com Terms of Use, do not use this Site.
Scheduling and Purchase Information
When you schedule an appointment or make a purchase from CompleteHarmonyMassage.com, we collect personal information only to the extent necessary to facilitate delivery of and payment for your services. WE DO NOT COLLECT OR STORE YOUR PERSONAL FINANCIAL INFORMATION, SUCH AS CREDIT CARD OR CHECKING ACCOUNT INFORMATION. Personal financial information you provide when placing an order is immediately electronically encrypted and submitted for processing by your financial institution. We also collect information that allows us to schedule and deliver services or products (e.g., gift certificates) or to contact you about your purchase. Such information may include the name, address, email address and phone number of the billed party and intended recipient(s). When you create an account at CompleteHarmonyMassage.com, you can choose to save certain types of information in "My Account." You may change this saved information anytime by logging in with your login ID and password, going to My Account, and editing the information you wish to change.
Membership Services Account Information
We collect personal information from customers who wish to use any of the CompleteHarmonyMassage.com services including, but not limited to, CompleteHarmonyMassage.com's classes, discussion forums, gift registry and membership programs. In order to use these services you must provide your email address and password and/or create an account at CompleteHarmonyMassage.com.
Cookies and Other Computer Information
When you visit CompleteHarmonyMassage.com, you will be assigned a permanent "cookie" (a small text file) to be stored on your computer's hard drive. The purpose of the cookie is to identify you when you visit this Site so we can enhance and customize your online shopping experience. You can choose to browse on CompleteHarmonyMassage.com without cookies, but without these identifier files you will not be able to complete a purchase or take advantage of certain features of this Site. These features include storing your shopping cart for later use and, in the future, providing a more personalized shopping experience. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. We also collect certain technical information from your computer each time you request a page during a visit to CompleteHarmonyMassage.com. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to this Site and will not sell or rent this information to any third parties. We may also contract with third parties to provide us with data collection and reporting services regarding our customers' activities on this Site and to track and measure performance of our marketing efforts. These third parties may use cookies and may receive anonymous information about your browsing and buying activity on this Site. None of your personally identifiable information (such as your name, address, email address, credit card number, etc.) will be received by or shared with these third parties.
Contacting CompleteHarmonyMassage.com
We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using this Site. We may use email, telephone or postal mail to contact you regarding a specific service, event or transaction.
Other Times We May Collect Personal Information
From time to time, CompleteHarmonyMassage.com may conduct surveys and contests via this Site, email or other media. If you choose to participate, we may request your name, email address, mailing address and other personal information. We will never sell or rent such information to any third parties.
How We Use Your Personal Information
Information we collect on CompleteHarmonyMassage.com may be used to enhance your shopping experience in the following ways:
- Schedule and/or deliver services or products that you order online
- Register you as a member of CompleteHarmonyMassage.com
- Prevent fraud and bill you for your purchases
- Confirm your orders and appointments
- Respond to your customer-service inquiries or requests
- Share information about health and holistic healing
- Alert you to upcoming events, special offers and new or featured services
- Discover additional products and services you'd like us to offer
- Customize your shopping experience
When and With Whom We Share Your Personal Information
We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including fulfilling orders; offering certain products and services in connection with this Site; communicating to clients; providing customer service; enhancing and improving visitors' shopping experience; enabling access to our partners' web sites; providing a personalized browsing experience; preventing fraud; and completing payment method processing. Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as fraud, claims, product recalls or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.
How You Can Control the Use of Your Personal Information
You can modify or delete your personal information anytime. Simply go to My Account. Log in with your email address and password, and edit or delete whatever information you wish. Do not share your CompleteHarmonyMassage.com password with anyone. Other than on this Site, CompleteHarmonyMassage.com will never ask you for your password.
You may opt out of any or all types of contacts at any time by emailing or phoning us at 615-812-4009.
How We Protect the Security of Your Personal Information
The security of your personal information is very important to us. To protect the security of your online transactions, your personal financial information will be automatically encrypted, or encoded, before it is sent over the Internet for processing by your financial institution.
Ultimately, your personal information is protected by the password you create when you create an account at CompleteHarmonyMassage.com (or another password you chose after changing a previous password). Please keep this password confidential. No representative of CompleteHarmonyMassage.com will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by logging in to the CompleteHarmonyMassage.com website with your username and password, then clicking "Account" to go to the Edit Account page. Enter and confirm a new password on the Edit Account page.
How You Can Decide What Marketing Communications You Receive From Us
CompleteHarmonyMassage.com may, from time to time, send you email messages or other forms of marketing communications describing new services, classes or special events, and special pricing. You can choose to stop receiving any marketing emails from us at any time.
If you would prefer to stop receiving email marketing communications from us, please reply to one of our marketing emails with the words "No Thanks" in the Subject line. You may also unsubscribe from our email marketing communications by following the instructions included with our marketing emails. Once we process your request, you will receive no further marketing communications from us unless and until you expressly indicate otherwise at a future date. You may also specify what, if any, marketing materials you receive from us by contacting Customer Service. Please allow up to 10 days for us to process your request.
The only email messages you will receive from CompleteHarmonyMassage.com when you elect not to receive marketing emails will be to confirm any purchases you make on our site, confirm or reschedule an appointment, respond to your Customer Service inquiries, to answer any other questions you may have about our site, or if you have subscribed to our newsletter. In addition, we may also need to send operational emails to inform you of any changes to our site that might affect your personal information, or to announce changes to a scheduled event. Finally, you will receive service and reminder emails if you register to use certain CompleteHarmonyMassage.com services, such as the gift registry and membership programs.
Changes to the CompleteHarmonyMassage.com Privacy Policy
This Privacy Policy was last updated on December 3, 2008. We reserve the right to change, modify or amend this policy at any time. Please check our Privacy Policy periodically for changes. Use of this CompleteHarmonyMassage.com web site after modification implies that you consent to this Privacy Policy as modified.
